This document includes the Privacy Policy, Terms Of Service, Acceptable Use Policy, Cookie Policy, Digital Download License, EULA, Course Office Hours Terms, Membership Agreement Refund Policy
Privacy Policy
Your privacy is important to us. It is Category Management Solutions, CMS4CPG LLC's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://retailsolved.com/, and other sites we own and operate.
Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.
In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.
Information We Collect
Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information.
“Voluntarily provided” information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.
“Automatically collected” information refers to any information automatically sent by your devices in the course of accessing our products and services.
Log Data
When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.
Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is.
Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.
Device Data
When you visit our website or interact with our services, we may automatically collect data about your device, such as:
- Device Type
- Operating system
Data we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.
Personal Information
We may ask for personal information – for example when you submit content to us, when you subscribe to our newsletter, when you participate in any of our giveaways, sweepstakes, or promotions, when you register an account, or when you contact us — which may include one or more of the following:
- Name
- Email
- Home/mailing address
- Company Name
- Company URL
- LinkedIn profile URL
User-Generated Content
We consider “user-generated content” to be materials (text, image and/or video content) voluntarily supplied to us by our users for the purpose of publication on our website or re-publishing on our social media channels. All user-generated content is associated with the account or email address used to submit the materials.
Please be aware that any content you submit for the purpose of publication will be public after posting (and subsequent review or vetting process). Once published, it may be accessible to third parties not covered under this privacy policy.
Legitimate Reasons for Processing Your Personal Information
We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.
Collection and Use of Information
We may collect personal information from you when you do any of the following on our website:
- Register for an account
- Enter any of our competitions, contests, sweepstakes, and surveys
- Sign up to receive updates from us via email or social media channels
- Post a comment or review or otherwise participate in our online community
- Use a mobile device or web browser to access our content
- Contact us via email, social media, or on any similar technologies
- When you mention us on social media
We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:
- to provide you with our platform's core features and services
- to enable you to customize or personalize your experience of our website
- to deliver products and/or services to you
- to contact and communicate with you
- for analytics, market research, and business development, including to operate and improve our website, associated applications, and associated social media platforms
- to send you marketing and promotional communications. To opt out of these communications, please see “Your rights and controlling your personal information”
- to deliver you personalized and targeted advertising tailored to your interests
- to enable you to access and use our website, associated applications, and associated social media platforms
- for internal record keeping and administrative purposes
- to run competitions, sweepstakes, and/or offer additional benefits to you
- to comply with our legal obligations and resolve any disputes that we may have
- to attribute any content (e.g. posts and comments) you submit that we publish on our website
- for security and fraud prevention, and to ensure that our sites and apps are safe, secure, and used in line with our terms of use
- for technical assessment, including to operate and improve our app, associated applications, and associated social media platforms
We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources. For example, Our marketing and market research activities may uncover data and insights, which we may combine with information about how visitors use our site to improve our site and your experience on it.
Security of Your Personal Information
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure and no one can guarantee absolute data security.
You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services. For example, ensuring any passwords associated with accessing your personal information and accounts are secure and confidential.
How Long We Keep Your Personal Information
We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. For example, if you have provided us with personal information as part of creating an account with us, we may retain this information for the duration your account exists on our system. If your personal information is no longer required for this purpose, we will delete it or make it anonymous by removing all details that identify you.
However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.
Children’s Privacy
We do not aim any of our products or services directly at children under the age of 13 and we do not knowingly collect personal information about children under 13.
Disclosure of Personal Information to Third Parties
We may disclose personal information to:
- a parent, subsidiary or affiliate of our company
- third-party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, ad networks, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors, and payment systems operators
- our employees, contractors, and/or related entities
- our existing or potential agents or business partners
- sponsors or promoters of any competition, sweepstakes, or promotion we run
- credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you
- courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
- third parties, including agents or sub-contractors who assist us in providing information, products, services, or direct marketing to you
- third parties to collect and process data
- an entity that buys, or to which we transfer all or substantially all of our assets and business
Third parties we currently use include:
- Google Analytics
- Google Search Counsel
- YouTube
- Kit
- Monsterinsights
- FunnelKit
- Google AdSense
- Stripe
- Square
- Google Payments
- Apple Pay
- Complianz
- WooCommerce
- BuddyBoss
- bbPress
- Memberpress
- Akismet Anti-spam
RetailSolved.com is a secure site. The site uses the Secure Socket Layer (SSL) protocol. It is indicated by the https:// in the URL. No method of safeguarding information is 100% secure. SSL is in place to prevent the misuse, loss, or alteration of any information we obtain. We make no assurances of our ability to prevent any loss to you or any third party arising from any incident.
International Transfers of Personal Information
The personal information we collect is stored and/or processed in United States of America (the) or where we or our partners, affiliates, and third-party providers maintain facilities.
The countries to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this privacy policy.
Your Rights and Controlling Your Personal Information
Your choice: By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this privacy policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of our website or the products and/or services offered on or through it.
Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.
Marketing permission: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.
Access: You may request details of the personal information that we hold about you.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.
Non-discrimination: We will not discriminate against you for exercising any of your rights over your personal information. Unless your personal information is required to provide you with a particular service or offer (for example providing user support), we will not deny you goods or services and/or charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, or provide you with a different level or quality of goods or services.
Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.
Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
Opt out of communications: You may opt out of receiving communications from us, including marketing and promotional messages, at any time. To do so, use the opt-out facilities provided in the communication. For example, you can click the “unsubscribe” link included in any marketing email we send you, reply “STOP” or “UNSUBSCRIBE” to any SMS messages we send you, or contact us directly using the contact information provided in this privacy policy. In certain cases, we may request additional information to verify your identity before processing your opt-out request.
Please be aware that even if you opt out of communications, we may still contact you when necessary for non-promotional purposes, including, but not limited to, managing your account, responding to service inquiries, or providing important updates related to your use of our services.
We do not share mobile phone numbers, text messaging originator data, or text messaging consent data with third parties or affiliates, excluding aggregators and providers of the text message services.
Use of Cookies
We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.
Please refer to our Cookie Policy for more information.
Business Transfers
If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information according to this policy, which they will be required to assume as it is the basis for any ownership or use rights we have over such information.
Limits of Our Policy
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
Changes to This Policy
At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.
If the changes are significant, or if required by applicable law, we will contact you (based on your selected preferences for communications from us) and all our registered users with the new details and links to the updated or changed policy.
If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.
Additional Disclosures for U.S. States Privacy Law Compliance
The following section includes provisions that comply with the privacy laws of these states (California, Colorado, Delaware, Florida, Virginia, and Utah) and is applicable only to the residents of those states. Specific references to a particular state (in a heading or in the text) are only a reference to that state's law and applies only to that state's residents. Non-state specific language applies to all of the states listed above.
Category Management Solutions (CMS4CPG LLC) believes in transparency and therefore discloses that some links may include an affiliate relationship where by Category Management Solutions (CMS4CPG LLC) earns a commission. CMS4CPG LLC endeavors to provide value by only recommending trusted products and services. This includes those interviewed on the Retail Solved podcast. The podcast and content on this site is designed to entertain, educate, and challenge entrepreneurs, solution providers, brands, and retailers, about strategies to help them grow sales and compete more effectively. This includes the view of the guests interviewed. There are no guarantees in life and we make no claims to increase income for you or your business. Your level of education, background, or commitment to utilize any of these strategies is unknown and therefor your success can not be predicted. The implementation and any results obtained or achieved by these recommendations, suggestions, and strategies are the sole responsibility of the user/listener. You are encouraged to use caution, perform your own due diligence, and seek professional advice before embarking on any advice.
Statements and information regarding dietary supplements and food have not been evaluated by the (FDA) Food and Drug Administration or medical doctor. We have not performed any independent verification made by any comment, suggestion, statement, or recommendation. They are are not intended to diagnose, treat, cure, or prevent any disease or health condition. They are the opinion of the author and do not include any expressed or implied guarantees or warranties. All advice should be verified by your personal physician.
Do Not Track
Some browsers have a “Do Not Track” feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not respond to browser “Do Not Track” signals.
We adhere to the standards outlined in this privacy policy, ensuring we collect and process personal information lawfully, fairly, transparently, and with legitimate, legal reasons for doing so.
Where required by law, we honor Global Privacy Control (GPC) signals as a request to opt-out of ‘sale’/‘share’.
Cookies and Pixels
At all times, you may decline cookies from our site if your browser permits. Most browsers allow you to activate settings on your browser to refuse the setting of all or some cookies. Accordingly, your ability to limit cookies is based only on your browser’s capabilities. Please refer to the Cookies section of this privacy policy for more information.
California CPRA & Similar U.S. State Privacy Laws (sale/share, targeted ads, retention)
We do not ‘sell’ personal information as defined by applicable law, nor do we ‘share’ it for cross-context behavioral advertising. We engage in analytics and may use limited first-party marketing; you can opt out of targeted advertising and analytics cookies at any time via our Cookie Preferences. We retain personal information no longer than necessary for the purposes disclosed; typical retention periods by category are 12–36 months unless a longer period is required by law or to protect our rights.
California Privacy Laws – CPPA
Under California Civil Code Section 1798.83, if you live in California and your business relationship with us is mainly for personal, family, or household purposes, you may ask us about the information we release to other organizations for their marketing purposes. In accordance with your right to non-discrimination, we may offer you certain financial incentives permitted by the California Consumer Privacy Act, and the California Privacy Rights Act (collectively, CCPA) that can result in different prices, rates, or quality levels for the goods or services we provide. Any CCPA-permitted financial incentive we offer will reasonably relate to the value of your personal information, and we will provide written terms that describe clearly the nature of such an offer. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.
Under California Civil Code Section 1798.83, if you live in California and your business relationship with us is mainly for personal, family, or household purposes, you may ask us about the information we release to other organizations for their marketing purposes. To make such a request, please contact us using the details provided in this privacy policy with “Request for California privacy information” in the subject line. You may make this type of request once every calendar year. We will email you a list of categories of personal information we revealed to other organisations for their marketing purposes in the last calendar year, along with their names and addresses. Not all personal information shared in this way is covered by Section 1798.83 of the California Civil Code.
California Notice of Collection
In the past 12 months, we have collected the following categories of personal information enumerated in the CCPA:
- Identifiers, such as name, email address, phone number, account name, IP address, and an ID or number assigned to your account.
- Customer records, such as billing and shipping address, and credit or debit card data.
- Commercial information, such as products or services history and purchases.
- Geolocation data.
For more information on information we collect, including the sources we receive information from, review the “Information We Collect” section. We collect and use these categories of personal information for the business purposes described in the “Collection and Use of Information” section, including to provide and manage our Service.
Sensitive Personal Information (SPI)
We do not collect or use ‘Sensitive Personal Information’ to infer characteristics. If that changes, we will provide the Right to Limit processing as required by law.
Right to Know and Delete
You have rights to delete your personal information we collected and know certain information about our data practices in the preceding 12 months. In particular, you have the right to request the following from us:
- The categories of personal information we have collected about you;
- The categories of sources from which the personal information was collected;
- The categories of personal information about you we disclosed for a business purpose or sold;
- The categories of third parties to whom the personal information was disclosed for a business purpose or sold;
- The business or commercial purpose for collecting or selling the personal information; and
- The specific pieces of personal information we have collected about you.
To exercise any of these rights, please contact us using the details provided in this privacy policy.
Shine the Light
In addition to the rights discussed above, you have the right to request information from us regarding the manner in which we share certain personal information as defined by applicable statute with third parties and affiliates for their own direct marketing purposes.
To receive this information, send us a request using the contact details provided in this privacy policy. Requests must include “Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code.
Additional Disclosures for General Data Protection Regulation (GDPR) Compliance (EU)
Data Controller / Data Processor
The GDPR distinguishes between organizations that process personal information for their own purposes (known as “data controllers”) and organizations that process personal information on behalf of other organizations (known as “data processors”). We, Category Management Solutions, CMS4CPG LLC, located at the address provided in our Contact Us section, are a Data Controller and/or Processor with respect to the personal information you provide to us.
Legal Bases for Processing Your Personal Information
We will only collect and use your personal information when we have a legal right to do so. In which case, we will collect and use your personal information lawfully, fairly, and in a transparent manner. If we seek your consent to process your personal information, and you are under 16 years of age, we will seek your parent or legal guardian’s consent to process your personal information for that specific purpose.
Our lawful bases depend on the services you use and how you use them. This means we only collect and use your information on the following grounds:
Consent From You
Where you give us consent to collect and use your personal information for a specific purpose. You may withdraw your consent at any time using the facilities we provide; however this will not affect any use of your information that has already taken place. You may consent to providing your email address for the purpose of receiving marketing emails from us. While you may unsubscribe at any time, we cannot recall any email we have already sent. If you have any further enquiries about how to withdraw your consent, please feel free to enquire using the details provided in the Contact Us section of this privacy policy.
Performance of a Contract or Transaction
Where you have entered into a contract or transaction with us, or in order to take preparatory steps prior to our entering into a contract or transaction with you. For example, if you contact us with an enquiry, we may require personal information such as your name and contact details in order to respond.
Our Legitimate Interests
Where we assess it is necessary for our legitimate interests, such as for us to provide, operate, improve and communicate our services. If you submit comments intended for publishing on our site, we may require some details about you in order to identify you as the content author. We consider our legitimate interests to include research and development, understanding our audience, marketing and promoting our services, measures taken to operate our services efficiently, marketing analysis, and measures taken to protect our legal rights and interests.
Compliance With the Law
In some cases, we may have a legal obligation to use or keep your personal information. Such cases may include (but are not limited to) court orders, criminal investigations, government requests, and regulatory obligations. If you have any further enquiries about how we retain personal information in order to comply with the law, please feel free to enquire using the details provided in the Contact Us section of this privacy policy.
International Transfers Outside of the European Economic Area (EEA)
We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means.
Your Rights and Controlling Your Personal Information
Restrict: You have the right to request that we restrict the processing of your personal information if:
- you are concerned about the accuracy of your personal information;
- you believe your personal information has been unlawfully processed;
- you need us to maintain the personal information solely for the purpose of a legal claim; or
- we are in the process of considering your objection in relation to processing on the basis of legitimate interests.
Objecting to processing: You have the right to object to processing of your personal information that is based on our legitimate interests or public interest. If this is done, we must provide compelling legitimate grounds for the processing which overrides your interests, rights, and freedoms, in order to proceed with the processing of your personal information.
Data portability: You may have the right to request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV format or other easily readable machine format. You may also have the right to request that we transfer this personal information to a third party.
Deletion: You may have a right to request that we delete the personal information we hold about you at any time, and we will take reasonable steps to delete your personal information from our current records. If you ask us to delete your personal information, we will let you know how the deletion affects your use of our website or products and services. There may be exceptions to this right for specific legal reasons which, if applicable, we will set out for you in response to your request. If you terminate or delete your account, we will delete your personal information within 365 days of the deletion of your account. Please be aware that search engines and similar third parties may still retain copies of your personal information that has been made public at least once, like certain profile information and public comments, even after you have deleted the information from our services or deactivated your account.
Additional Disclosures for Australian Privacy Act Compliance (AU)
International Transfers of Personal Information
Where the disclosure of your personal information is solely subject to Australian privacy laws, you acknowledge that some third parties may not be regulated by the Privacy Act and the Australian Privacy Principles in the Privacy Act. You acknowledge that if any such third party engages in any act or practice that contravenes the Australian Privacy Principles, it would not be accountable under the Privacy Act, and you will not be able to seek redress under the Privacy Act.
Additional Disclosures for Personal Information Protection and Electronic Documents Act (PIPEDA) Compliance (Canada)
Additional Scope of Personal Information
In accordance with PIPEDA, we broaden our definition of personal information to include any information about an individual, such as financial information, information about your appearance, your views and opinion (such as those expressed online or through a survey), opinions held about you by others, and any personal correspondences you may have with us. While this information may not directly identify you, be aware that it may be combined with other information to do so.
As PIPEDA refers to personal information using the term Personally Identifying Information (PII), any references to personal information and PII in this privacy policy, and in official communications from Category Management Solutions, CMS4CPG LLC, are intended as equivalent to one another in every way, shape and form.
Valid Consent
Where you give us consent to collect and use your personal information for a specific purpose. You may withdraw your consent at any time using the facilities we provide; however this will not affect any use of your information that has already taken place. When you contact us, we assume your consent based on your positive action of contact, therefore you consent to your name and email address being used so we can respond to your enquiry. Under PIPEDA, consent is only valid if it is reasonable to expect that an individual to whom the organization's activities are directed would understand the nature, purpose, and consequences of the collection, use, or disclosure of the personal information to which they are consenting.
Where you agree to receive marketing communications from us, we will do so based solely on your indication of consent or until you instruct us not to, which you can do at any time.
While you may request that we delete your contact details at any time, we cannot recall any email we have already sent. If you have any further enquiries about how to withdraw your consent, please feel free to enquire using the details provided in the Contact Us section of this privacy policy.
International Transfers of Information
While Category Management Solutions, CMS4CPG LLC endeavors to keep, store and handle customer data within locations in Canada, it may use agents or service providers located in the United States (U.S.), European Economic Area (EEA) or United Kingdom (UK) to collect, use, retain and process personal information as part of providing services to you. While we use all reasonable efforts to ensure that personal information receives the same level of security in any other jurisdiction as it would in Canada, please be aware that privacy protections under U.S. laws may not be the same adequacy.
Customer Data Rights
Although PIPEDA does not contain an extensive set of consumer rights, it does grant consumers the right to:
- Access the personal information organizations hold about them;
- Correct any inaccurate or outdated personal information the organization hold about them (or, if this is not possible, delete the inaccurate personal information)
- Withdraw consent for any activities for which they have consented (e.g. direct marketing or cookies
Right to Withdraw Consent
Where you give us consent to collect and use your personal information for a specific purpose. Subject to some restrictions, you can, at any time, refuse to consent, or continue to consent to the collection, use or disclosure of their personal information by notifying us using the email address below in the “Contact Us” section. Withdrawal of consent may impact our ability to provide or continue to provide services.
Customers cannot refuse collection, use and disclosure of their personal information if such information is required to:
- be collected, used or disclosed as required by any law;
- fulfill the terms of any contractual agreement; and
- be collected, used or disclosed as required by any regulators including self regulatory organizations
While you may request that we delete your contact details at any time, we cannot recall any email we have already sent. If you have any further enquiries about how to withdraw your consent, please feel free to enquire using the details provided in the Contact Us section of this privacy policy.
Right of Access Under PIPEDA
PIPEDA gives you a general right to access the PII held by businesses subject to this law. Under PIPEDA, you need to make your access request in writing and pay a minimal fee of $30.00.
If any organizational fees seem unjust, you have the right to complain about this. We retain the right to decide how we disclose the copies of your PII to you. We will take all necessary measures to fulfill your request in 30 days from receipt, otherwise we must inform you of our inability to do so before the 30-day timeframe if:
- meeting the time limit would unreasonably interfere with our business activities; or
- the time required to undertake consultations necessary to respond to the request would make it impractical to meet the time limit.
We can also extend the time limit for the length of time required to convert the personal information into an alternative format. In these circumstances, we will advise you of the delay within the first 30 days and explain the reason for it.
Right of rectification under PIPEDA
You may request a correction to any factual errors or omissions within your PII. We would ask you to provide some evidence to back up your claim. Under PIPEDA, an organization must amend the information, as required, if you successfully demonstrate that it's incomplete or inaccurate.
You may contact us at any time, using the information provided in the Contact Us section of this privacy policy if you believe your PII on our systems is incorrect or incomplete.
If we cannot agree on changing the information, you have the right to have your concerns recorded with the Office of the Privacy Commission of Canada.
Compliance with PIPEDA's Ten Principles of Privacy
This privacy policy complies with the PIPEDA's requirements and ten principles of privacy, which are as follows:
- Accountability. Category Management Solutions, CMS4CPG LLC is responsible for the PII under its control and will designate one or more persons to ensure organizational accountability for compliance with the ten principles of privacy under PIPEDA, whose details are included below. All personnel are accountable for the protection of customers' personal information.
- Identifying purposes. Category Management Solutions, CMS4CPG LLC identifies the purposes for which personal information is collected at or before the time the information is collected.
- Consent. Consent is required for Category Management Solutions, CMS4CPG LLC's collection, use or disclosure of personal information, except where required or permitted by PIPEDA or other law. In addition, when customers access a product or service offered by us, consent is deemed to be granted. Express consent may be obtained verbally, in writing or through electronic means. Alternatively, consent may be implied through the actions of customers or continued use of a product or service following Category Management Solutions, CMS4CPG LLC's notification of changes.
- Limiting collection. Personal information collected will be limited to that which is necessary for the purposes identified by Category Management Solutions, CMS4CPG LLC.
- Limiting use, disclosure and retention. We will not use or disclose personal information for purposes other than those for which the information was collected, except with your consent or as required by law. We will retain personal information only for as long as is necessary to fulfill the purposes for collecting such information and compliance with any legal requirements.
- Accuracy. Personal information will be maintained by Category Management Solutions, CMS4CPG LLC in an accurate, complete and up-to-date format as is necessary for the purpose(s) for which the personal information was collected.
- Safeguards. We will protect personal information with security safeguards appropriate to the sensitivity of such information.
- Openness. We will make our policies and practices relating to the collection and management of personal information readily available upon request, including our brochures or other information that explain our policies, standards, or codes.
- Customer access. We will inform customers of the existence, use and disclosure of their personal information and will provide access to their personal information, subject to any legal restrictions. We may require written requests for access to personal information and in most cases, will respond within 30 days of receipt of such requests. Customers may verify the accuracy and completeness of their personal information, and may request the personal information be corrected or updated, if appropriate.
- 10.Challenging compliance. Customers are welcome to direct any questions or inquiries concerning our compliance with this privacy policy and PIPEDA requirements using the contact information provided in the Contact Us section of this privacy policy.
Anti-Spam Legislation
Our email interactions with our customers are compliant with Canadian Anti-Spam Legislation. The Company does not send unsolicited email to persons with whom we have no relationship. We will not sell personal information, such as email addresses, to unrelated third-parties. On occasion, your personal information may be provided to our third-party partners to administer the products and services you request from us.
When you leave our website by linking to another website, you are subject to the privacy and security policies of the new website. We encourage you to read the privacy policies of all websites you visit, especially if you share any personal information with them.
Enquiries, Reports and Escalation
To enquire about Category Management Solutions, CMS4CPG LLC's privacy policy, or to report violations of user privacy, you may contact us using the details in the Contact us section of this privacy policy.
If we fail to resolve your concern to your satisfaction, you may also contact the Office of the Privacy Commissioner of Canada:
30 Victoria Street
Gatineau, QC K1A 1H3
Toll Free: 1.800.282.1376
www.priv.gc.ca
Additional Disclosures for UK General Data Protection Regulation (UK GDPR) Compliance (UK)
Data Controller / Data Processor
The GDPR distinguishes between organizations that process personal information for their own purposes (known as “data controllers”) and organizations that process personal information on behalf of other organizations (known as “data processors”). We, Category Management Solutions, CMS4CPG LLC, located at the address provided in our Contact Us section, are a Data Controller and/or Processor with respect to the personal information you provide to us.
Third-Party Provided Content
We may indirectly collect personal information about you from third-parties who have your permission to share it. For example, if you purchase a product or service from a business working with us, and give your permission for us to use your details in order to complete the transaction.
We may also collect publicly available information about you, such as from any social media and messaging platforms you may use. The availability of this information will depend on both the privacy policies and your own privacy settings on such platforms.
Additional Disclosure for Collection and Use of Personal Information
In addition to the aforementioned purposes warranting the collection and use of personal information, we may also conduct marketing and market research activities, including how visitors use our site, website improvement opportunities and user experience.
Personal Information No Longer Required for Our Purposes
If your personal information is no longer required for our stated purposes, or if you instruct us under your Data Subject Rights, we will delete it or make it anonymous by removing all details that identify you (“Anonymization”). However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.
Legal Bases for Processing Your Personal Information
Data Protection and Privacy Laws permit us to collect and use your personal data on a limited number of grounds.. In which case, we will collect and use your personal information lawfully, fairly and in a transparent manner. We never directly market to any person(s) under 18 years of age.
Our lawful bases depend on the services you use and how you use them. This is a non-exhaustive list of the lawful bases we use:
Consent From You
Where you give us consent to collect and use your personal information for a specific purpose. You may withdraw your consent at any time using the facilities we provide; however this will not affect any use of your information that has already taken place. When you contact us, we assume your consent based on your positive action of contact, therefore you consent to your name and email address being used so we can respond to your enquiry.
Where you agree to receive marketing communications from us, we will do so based solely on your indication of consent or until you instruct us not to, which you can do at any time.
While you may request that we delete your contact details at any time, we cannot recall any email we have already sent. If you have any further enquiries about how to withdraw your consent, please feel free to enquire using the details provided in the Contact Us section of this privacy policy.
Performance of a Contract or Transaction
Where you have entered into a contract or transaction with us, or in order to take preparatory steps prior to our entering into a contract or transaction with you. For example, if you contact us with an enquiry, we may require personal information such as your name and contact details in order to respond.
Our Legitimate Interests
Where we assess it is necessary for our legitimate interests, such as for us to provide, operate, improve and communicate our services. We consider our legitimate interests to include research and development, understanding our audience, marketing and promoting our services, measures taken to operate our services efficiently, marketing analysis, and measures taken to protect our legal rights and interests.
Compliance With the Law
In some cases, we may have a legal obligation to use or keep your personal information. Such cases may include (but are not limited to) court orders, criminal investigations, government requests, and regulatory obligations. For example, we are required to keep financial records for a period of 7 years. If you have any further enquiries about how we retain personal information in order to comply with the law, please feel free to enquire using the details provided in the Contact Us section of this privacy policy.
International Transfers of Personal Information
The personal information we collect is stored and/or processed in the United Kingdom by us. Following an adequacy decision by the EU Commission, the UK has been granted an essentially equivalent level of protection to that guaranteed under UK GDPR.
On some occasions, where we share your data with third parties, they may be based outside of the UK, or the European Economic Area (“EEA”). These countries to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information.
If we transfer your personal information to third parties in other countries:
- we will perform those transfers in accordance with the requirements of the UK GDPR (Article 45) and Data Protection Act 2018;
- we will adopt appropriate safeguards for protecting the transferred data, including in transit, such as standard contractual clauses (“SCCs”) or binding corporate rules.
Your Data Subject Rights
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information if (i) you are concerned about the accuracy of your personal information; (ii) you believe your personal information has been unlawfully processed; (iii) you need us to maintain the personal information solely for the purpose of a legal claim; or (iv) we are in the process of considering your objection in relation to processing on the basis of legitimate interests.
Right to Object: You have the right to object to processing of your personal information that is based on our legitimate interests or public interest. If this is done, we must provide compelling legitimate grounds for the processing which overrides your interests, rights, and freedoms, in order to proceed with the processing of your personal information.
Right to be Informed: You have the right to be informed with how your data is collected, processed, shared and stored.
Right of Access: You may request a copy of the personal information that we hold about you at any time by submitting a Data Subject Access Request (DSAR). The statutory deadline for fulfilling a DSAR request is 30 calendar days from our receipt of your request.
Right to Erasure: In certain circumstances, you can ask for your personal data to be erased from the records held by organizations. However this is a qualified right; it is not absolute, and may only apply in certain circumstances.
State rights requests: verification & appeals (CO/VA/CT)
We verify requests by matching information you provide with our records. If we deny your request, you may appeal by emailing Dan@RetailSolved.com with ‘Privacy Appeal’ in the subject. We will respond within the timelines required by law.
When may the right to erasure apply?
- When the personal data is no longer necessary for the purpose for which it was originally collected or processed for.
- If consent was the lawful basis for processing personal data and that consent has been withdrawn. Category Management Solutions, CMS4CPG LLC relies on consent to process personal data in very few circumstances.
- The Company is relying on legitimate interests as a legal basis for processing personal data and an individual has exercised the right to object and it has been determined that the Company has no overriding legitimate grounds to refuse that request.
- Personal data are being processed for direct marketing purposes e.g. a person's name and email address, and the individual objects to that processing.
- There is legislation that requires that personal data are to be destroyed.
Right to Portability: Individuals have the right to get some of their personal data from an organization in a way that is accessible and machine-readable, for example as a csv file. Associated with this, individuals also have the right to ask an organization to transfer their personal data to another organization.
However, the right to portability:
- only applies to personal data which a person has directly given to Category Management Solutions, CMS4CPG LLC in electronic form; and
- onward transfer will only be available where this is “technically feasible”.
Right to Rectification: If personal data is inaccurate, out of date, or incomplete, individuals have the right to correct, update or complete that data. Collectively this is referred to as the right to rectification. Rectification may involve filling the gaps i.e. to have to have incomplete personal data completed – although this will depend on the purposes for the processing. This may involve adding a supplementary statement to the incomplete data to highlight any inaccuracy or claim thereof.
This right only applies to an individual's own personal data; a person cannot seek the rectification of another person's information.
Notification of data breaches: Upon discovery of a data breach, we will investigate the incident and report it to the UK's data protection regulator and yourself, if we deem it appropriate to do so.
Complaints: You have the right, at any time, to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance using the details below. Please provide us with as much information as you can about the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint.
Enquiries, Reports and Escalation
To enquire about Category Management Solutions, CMS4CPG LLC's privacy policy, or to report violations of user privacy, you may contact our Data Protection Officer using the details in the Contact us section of this privacy policy.
If we fail to resolve your concern to your satisfaction, you may also contact the Information Commissioner's Office (ICO), the UK Data Protection regulator:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113 (local rate)
Website: www.ico.org.uk
Contact Us
For any questions or concerns regarding your privacy, you may contact us using the following details:
Dan
dan@retailsolved.com
Terms of Service
These Terms of Service govern your use of the website located at https://retailsolved.com/ and any related services provided by Category Management Solutions, CMS4CPG LLC.
By accessing https://retailsolved.com/, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or using any other services provided by Category Management Solutions, CMS4CPG LLC.
We, Category Management Solutions, CMS4CPG LLC, reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.
Category Management Solutions (CMS4CPG LLC) is committed to protecting the privacy of all visitors and subscribers. This privacy statement applies to the Category Management Solutions (CMS4CPG LLC) website and governs data usage and collection. You consent to the data practices described in this statement by using this website. If you disagree with these terms, you are prohibited from accessing or using this site.
This site should be used as a resource. The content within is copyrighted and is and owned by Category Management Solutions (CMS4CPG LLC). You are encouraged to enjoy it but it can not be removed or altered in any way without expressed written permission from the owner. No license is granted for any content, logos, copyrights, or trademarks, owned by the company or any third party. At no time may you remove any copyright or propriety notations for the material. You are allowed to download one copy of each download for personal, non-commercial use, not to be shared with anyone in exchange for your email address and first name. Violating these terms will automatically terminate this license and you must immediately destroy any materials in your possession.
The material on this site are “as is”. They do not include any expressed or implied warranties or conditions including no condition of merchantability. Comments or assertions made by others in the courses, podcasts, etc are their opinion and do not necessarily represent the views of the host or CMS4CPG LLC. None of the content on this site is warranted to be accurate and/or complete. The opinions of the content should not be construed at a guarantee or warrantee in any way. The content is subject to change at anytime without notice with no commitment to update or maintain any of the materials. In no event shall Category Management Solutions (CMS4CPG LLC) or any of its suppliers be liable for any damages arising out of the use or inability to use any of the materials on this site including linked content. You agree to indemnify, defend, and hold harmless Category Management Solutions (CMS4CPG LLC), its directors, employees, or affiliates, from any, damages, losses, or costs arising from the use of this site and it’s links.
I don’t believe in get rich programs – only in hard work adding value and servicing others. As stipulated by law, I can not make any guarantees about your ability to execute, get results or even earn money with my ideas, information, or strategies. That includes the ideals and recommendations of my guests.
Other Policies and Agreements
Our services include digital downloads, courses (self-paced and live/cohort), memberships with community access and office hours. The following also apply and are incorporated by reference: the Membership Agreement, Course & Office Hours Terms, Digital Download License/EULA, Refund Policy, Privacy Policy, and Cookie Policy. If these Terms conflict with a more specific policy for a particular product or feature, the specific policy controls.
Limitations of Use
By using this website, you warrant on behalf of yourself, your users, and other parties you represent that you will not:
- modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and software contained on this website;
- remove any copyright or other proprietary notations from any materials and software on this website;
- transfer the materials to another person or “mirror” the materials on any other server;
- knowingly or negligently use this website or any of its associated services in a way that abuses or disrupts our networks or any other service Category Management Solutions, CMS4CPG LLC provides;
- use this website or its associated services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material;
- use this website or its associated services in violation of any applicable laws or regulations;
- use this website in conjunction with sending unauthorized advertising or spam;
- harvest, collect, or gather user data without the user's consent; or
- use this website or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties.
Intellectual Property and DMCA/Copyright Notices
The intellectual property in the materials contained in this website are owned by or licensed to Category Management Solutions, CMS4CPG LLC and are protected by applicable copyright and trademark law. We grant our users permission to download one copy of the materials for personal, non-commercial transitory use.
For digital products purchased from us, the Digital Download License/EULA prevails over any conflicting use restrictions in these Terms.
This constitutes the grant of a license, not a transfer of title. This license shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may be terminated by Category Management Solutions, CMS4CPG LLC at any time.
All rights in our site and materials remain with us and our licensors. If you believe content on the site infringes your copyright, email Dan@RetailSolved.com with subject ‘Copyright Notice’, your contact details, a link/screenshot of the content, and a statement you own or are authorised to act for the rights holder. We will review in good faith.
Accounts and Security
You must provide accurate registration information and keep your credentials confidential. Accounts are single-user and non-transferable; account sharing is not permitted. We may apply reasonable technical limits (e.g., concurrent session/device/IP checks) to prevent abuse. You are responsible for all activity under your account.
Payments, Subscriptions, and Taxes
Prices, billing frequency, and features are shown at checkout and in your account. Unless stated otherwise, subscriptions auto-renew for successive terms and your payment method will be charged at the then-current price. You can cancel auto-renewal at any time in your account; cancellation takes effect at the end of the current paid term and your account shows your next renewal date. Taxes (e.g., VAT/GST) may be added where applicable. Refunds are handled under our Refund Policy.
Marketplace Purchases
If you buy through a third-party marketplace or app store, their terms (including refunds) may apply, and you may need to request changes or refunds through that platform.
User-Generated Content
By posting content, you grant us a non-exclusive, worldwide, royalty-free license to host, display, and reproduce your content solely to operate and promote the community and the site. This license lasts until you delete the content or close your account; reasonable backups may persist for a limited period consistent with our Privacy Policy.
Liability
Our website and the materials on our website are provided on an ‘as is' basis. To the extent permitted by law, Category Management Solutions, CMS4CPG LLC makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property, or other violation of rights.
In no event shall Category Management Solutions, CMS4CPG LLC or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use this website or the materials on this website, even if Category Management Solutions, CMS4CPG LLC or an authorized representative has been notified, orally or in writing, of the possibility of such damage.
In the context of this agreement, “consequential loss” includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.
Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
Accuracy of Materials
The materials appearing on our website are not comprehensive and are for general information purposes only. Category Management Solutions, CMS4CPG LLC does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website.
Content on the site is for educational/informational purposes only and does not constitute professional advice.
Links
Category Management Solutions, CMS4CPG LLC has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval or control by Category Management Solutions, CMS4CPG LLC of the site. Use of any such linked site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.
Service Availability and Changes
We may modify, suspend, or discontinue features from time to time (e.g., for maintenance or security). Where a change materially reduces functionality you rely on, we will make reasonable efforts to notify you in advance.
Third-Party Services
Some features depend on third-party services or platforms (e.g., payment processors, analytics, video hosting). Availability of those services may affect our services. We aren’t responsible for delays or failures caused by third-party providers.
Indemnification
You agree to indemnify and hold us harmless from any third-party claim or demand (including reasonable attorneys’ fees) arising out of your misuse of the site, your violation of these Terms, or your infringement of any third-party rights.
Limitation of Liability
To the maximum extent permitted by law, our total liability arising out of or related to these Terms shall not exceed the amounts you paid to us for the services in the 12 months before the event giving rise to liability; in no event are we liable for indirect, special, incidental, consequential, or punitive damages.
Age and Geographic Restrictions
The site is intended for individuals 16 years or older (or the digital-consent age in your country, if higher). You represent that you meet this requirement and are not located in a country or on a list subject to comprehensive U.S. sanctions.
Export and Sanctions Compliance
You agree not to use the site in violation of U.S. export control or sanctions laws and represent you are not a restricted party.
Non-Waivable Consumer Rights
Nothing in these Terms limits any non-waivable consumer rights in your place of residence.
Updates to These Terms
We may update these Terms from time to time. Material changes will be announced on the site and/or by email. The ‘Last updated’ date above reflects the latest version. Continued use after the effective date constitutes acceptance.
Assignment
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
No Waiver
A failure to enforce a provision is not a waiver.
Entire Agreement
These Terms, together with the documents incorporated by reference (Membership Agreement, Course & Office Hours Terms, Digital Download License/EULA, Refund Policy, Privacy Policy, and Cookie Policy), form the entire agreement between you and us regarding the Services and supersede prior or contemporaneous agreements on the same subject.
Right to Terminate
We may suspend or terminate your right to use our website and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.
For clarity, email notice to the address associated with your account constitutes written notice.
Severance
Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.
Force Majeure
We are not liable for delays or failures due to events beyond our reasonable control (e.g., internet/service outages, platform changes, acts of God, or governmental actions).
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of Colorado, USA. You irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
SMS/MMS Communications
By opting in, you consent to receive SMS/MMS messages from us for informational or promotional purposes. Msg freq varies. We do not charge for these messages, but message and data rates may apply from your carrier. Consent is not a condition of purchase.
To STOP, reply ‘STOP’ and you will be unsubscribed. To HELP, reply ‘HELP’ or email Dan@RetailSolved.com. Delivery is subject to your carrier; we are not liable for delayed or undelivered messages. We process your data in accordance with our Privacy Policy.
Consent to Communications
When you opt-in to receive SMS/MMS communications from Category Management Solutions, CMS4CPG LLC, you expressly consent to Category Management Solutions, CMS4CPG LLC sending you SMS and/or MMS messages for the purposes described in “SMS/MMS Communications”. Category Management Solutions, CMS4CPG LLC does not charge any fees for these messages; however, message and data rates may apply, as determined by your mobile carrier.
Opting Out of SMS/MMS Communications
To opt out of SMS communications at any time, reply with “STOP” or “UNSUBSCRIBE” to any SMS/MMS message we send you. If you unsubscribe from receiving text messages, there may be a short delay while Category Management Solutions, CMS4CPG LLC processes your request(s). During this time, you may continue to receive SMS communications from us. For assistance with opting out of SMS communications, please contact us at Dan
Dan@retailsolved.com.
Contact
Company: CMS4CPG LLC (Category Management Solutions / Retail Solved)
Address: 6732 W Coal Mine Ave #12, Littleton, CO 80123, USA
Email: Dan@RetailSolved.com
Acceptable Use Policy
This acceptable use policy covers the products, services, and technologies (collectively referred to as the “Products”) provided by Category Management Solutions, CMS4CPG LLC under any ongoing agreement. It’s designed to protect us, our customers and the general Internet community from unethical, irresponsible and illegal activity.
Category Management Solutions, CMS4CPG LLC customers found engaging in activities prohibited by this acceptable use policy can be liable for service suspension and account termination. In extreme cases, we may be legally obliged to report such customers to the relevant authorities.
Fair Use
We provide our facilities with the assumption your use will be “business as usual”, as per our offer schedule. If your use is considered to be excessive, then additional fees may be charged or capacity may be restricted.
We are opposed to all forms of abuse, discrimination, rights infringement and/or any action that harms or disadvantages any group, individual or resource. We expect our customers and, where applicable, their users (“end-users”) to likewise engage our Products with similar intent.
Customer Accountability
We regard our customers as being responsible for their own actions as well as for the actions of anyone using our Products with the customer's permission. This responsibility also applies to anyone using our Products on an unauthorized basis as a result of the customer's failure to put in place reasonable security measures.
By accepting Products from us, our customers agree to ensure adherence to this policy on behalf of anyone using the Products as their end users. Complaints regarding the actions of customers or their end-users will be forwarded to the nominated contact for the account in question.
If a customer – or their end-user or anyone using our Products as a result of the customer – violates our acceptable use policy, we reserve the right to terminate any Products associated with the offending account or the account itself or take any remedial or preventative action we deem appropriate without notice. To the extent permitted by law, no credit will be available for interruptions of service resulting from any violation of our acceptable use policy.
Prohibited Activity
Copyright Infringement and Access to Unauthorized Material
Our Products must not be used to transmit, distribute or store any material in violation of any applicable law. This includes but isn't limited to:
- any material protected by copyright, trademark, trade secret or other intellectual property right used without proper authorization, and
- any material that is obscene, defamatory, constitutes an illegal threat or violates export control laws.
The customer is solely responsible for all material they input, upload, disseminate, transmit, create or publish through or on our Products, and for obtaining legal permission to use any works included in such material.
Spam and Unauthorized Message Activity
Our Products must not be used for the purpose of sending unsolicited bulk or commercial messages in violation of the laws and regulations applicable to your jurisdiction (“spam”). This includes but isn't limited to sending spam, soliciting customers from spam sent from other service providers, and collecting replies to spam sent from other service providers.
Our Products must not be used for the purpose of running unconfirmed mailing lists or telephone number lists (“messaging lists”). This includes but isn't limited to subscribing email addresses or telephone numbers to any messaging list without the permission of the email address or telephone number owner, and storing any email addresses or telephone numbers subscribed in this way. All messaging lists run on or hosted by our Products must be “confirmed opt-in”. Verification of the address or telephone number owner's express permission must be available for the lifespan of the messaging list.
We prohibit the use of email lists, telephone number lists or databases purchased from third parties intended for spam or unconfirmed messaging list purposes on our Products.
This spam and unauthorized message activity policy applies to messages sent using our Products, or to messages sent from any network by the customer or any person on the customer's behalf, that directly or indirectly refer the recipient to a site hosted via our Products.
Unethical, Exploitative, and Malicious Activity
Our Products must not be used for the purpose of advertising, transmitting or otherwise making available any software, program, product or service designed to violate this acceptable use policy, or the acceptable use policy of other service providers. This includes but isn't limited to facilitating the means to send spam and the initiation of network sniffing, pinging, packet spoofing, flooding, mail-bombing and denial-of-service attacks.
Our Products must not be used to access any account or electronic resource where the group or individual attempting to gain access does not own or is not authorized to access the resource (e.g. “hacking”, “cracking”, “phreaking”, etc.).
Our Products must not be used for the purpose of intentionally or recklessly introducing viruses or malicious code into our Products and systems.
Our Products must not be used for purposely engaging in activities designed to harass another group or individual. Our definition of harassment includes but is not limited to denial-of-service attacks, hate-speech, advocacy of racial or ethnic intolerance, and any activity intended to threaten, abuse, infringe upon the rights of or discriminate against any group or individual.
Other activities considered unethical, exploitative and malicious include:
- Obtaining (or attempting to obtain) services from us with the intent to avoid payment;
- Using our facilities to obtain (or attempt to obtain) services from another provider with the intent to avoid payment;
- The unauthorized access, alteration or destruction (or any attempt thereof) of any information about our customers or end-users, by any means or device;
- Using our facilities to interfere with the use of our facilities and network by other customers or authorized individuals;
- Publishing or transmitting any content of links that incite violence, depict a violent act, depict child pornography or threaten anyone's health and safety;
- Any act or omission in violation of consumer protection laws and regulations;
- Any violation of a person's privacy.
Our Products may not be used by any person or entity, which is involved with or suspected of involvement in activities or causes relating to illegal gambling; terrorism; narcotics trafficking; arms trafficking or the proliferation, development, design, manufacture, production, stockpiling, or use of nuclear, chemical or biological weapons, weapons of mass destruction, or missiles; in each case including any affiliation with others whatsoever who support the above such activities or causes.
Unauthorized Use of Category Management Solutions, CMS4CPG LLC Property
We prohibit the impersonation of Category Management Solutions, CMS4CPG LLC, the representation of a significant business relationship with Category Management Solutions, CMS4CPG LLC, or ownership of any Category Management Solutions, CMS4CPG LLC property (including our Products and brand) for the purpose of fraudulently gaining service, custom, patronage or user trust.
About This Policy
This policy outlines a non-exclusive list of activities and intent we deem unacceptable and incompatible with our brand.
We reserve the right to modify this policy at any time by publishing the revised version on our website. The revised version will be effective from the earlier of:
- the date the customer uses our Products after we publish the revised version on our website; or
- 30 days after we publish the revised version on our website.
Cookie Policy
Website: https://retailsolved.com and sub-domains
Owner: Category Management Solutions, CMS4CPG LLC (“we”, “us”, “our”)
We use cookies and similar technologies to operate our site, enable checkout and memberships, measure performance, and improve user experience. This Cookie Policy explains what these technologies are, why we use them, and how you can control them. This policy forms part of our Privacy Policy.
What are cookies?
Cookies are small text files placed on your device by websites you visit. They can be first-party (set by this site) or third-party (set by another domain), and can be “session” (deleted when you close the browser) or “persistent” (stored until they expire or you delete them).
How we use cookies (by category)
We group cookies by purpose. Essential cookies are strictly necessary and cannot be switched off in our systems. All other categories are optional and controlled via our Cookie Preferences.
1) Essential (Strictly Necessary)
Used to provide core functionality like security, payments, cart, and login. If you block these, parts of the site won’t work.
- __stripe_mid – fraud prevention and detection (Stripe)
- __stripe_sid – fraud prevention and detection (Stripe)
- fkcart_cart_qty – cart quantity (RetailSolved / checkout)
- fkcart_cart_total – cart total (RetailSolved / checkout)
- _scc_session – session state (RetailSolved / session)
2) Functional
Enhances features and remembers choices.
- m – Stripe functional cookie needed to process payments (Stripe)
- wffn_timezone – funnel/timezone convenience (RetailSolved)
- wffn_is_mobile – mobile detection for funnel UX (RetailSolved)
- wffn_browser – browser detection for funnel UX (RetailSolved)
- wffn_referrer – referral info for funnel routing (RetailSolved)
- wffn_fl_url – last funnel URL for UX continuity (RetailSolved)
3) Performance/Analytics
Helps us understand traffic, pages viewed, and sources so we can improve the site. Data are aggregated.
- _ga – Google Analytics user ID
- _ga_MEVEPDTB1E – Google Analytics property/session
- sbjs_migrations – Sourcebuster technical migration data
- sbjs_current_add – current visit timestamp/referrer/entry page
- sbjs_first_add – first visit timestamp/referrer/entry page
- sbjs_current – current visit traffic source
- sbjs_first – first visit traffic source
- sbjs_udata – user agent info (IP, browser, device type)
- sbjs_session – session page views and path
4) Advertising/Targeting
Used to deliver ads relevant to your interests.
5) Unclassified (under review)
We are still categorizing these. We will update this list as we confirm purposes.
- wffn_flt
- _tccl_visitor
- _tccl_visit
Note: Some cookies (especially funnel and cart helpers) are set by plugins used to run checkout/memberships. Names may change when versions update; we keep this list current.
Your choices
- Cookie Preferences: Use our on-site Cookie Consent Manager to enable/disable non-essential categories at any time. Essential cookies cannot be disabled.
- Browser settings: You can also block or delete cookies via your browser. This may impact site functionality (checkout/login/memberships).
- Do Not Track: We currently do not respond to DNT signals.
Third parties
Where we use third-party services (e.g., Stripe, Google Analytics), their cookies may be set when you visit our site or complete checkout. See their notices for details.
- Stripe: payments and fraud prevention
- Google Analytics: anonymous usage analytics
International users & consent
Where required (e.g., EU/UK), we obtain consent for non-essential cookies before setting them. You can withdraw or change consent at any time via Cookie Preferences. Nothing here limits any non-waivable consumer rights where you live.
Changes to this policy
We may update this Cookie Policy to reflect changes in technologies, vendors, or legal requirements. The Effective Date shows the latest version; we will post material changes on this page and/or within the Cookie banner.
Contact
Questions? Email Dan@RetailSolved.com.
Digital Download License / EULA
Parties and Covered Files
This End User License Agreement (“EULA”) is between CMS4CPG LLC and the purchaser/end user of RetailSolved.com digital downloads (e.g., e-books, PDFs, templates, tools, audio/video files).
Grant of License
Subject to full payment, we grant you a non-exclusive, non-transferable, non-sub-licensable license to download and use the files for your own internal business or personal use (single organization, single brand) as permitted by the product description. All rights not expressly granted are reserved.
Permitted Uses
• Store a reasonable number of backup copies for your own use.
• Print or export for your own internal reference.
• Incorporate insights into your own work products for internal use (no redistribution of
our files).
Restrictions
You may not:
• Re-sell, re-publish, share, or distribute the files, in whole or in part;
• Create derivative templates or libraries for resale or public distribution;
• Remove watermarks or bypass technical protections;
• Use the files, content, or data to train, fine-tune, or improve AI/ML models;
• Represent our works as your own.
• No network scraping or bulk exporting, no automated downloading, and no using the files to create substitute or competing products.
Tools involved in delivery/management may include FunnelKit, WooCommerce, MemberPress, BuddyBoss, Stripe, Kit ESP, MonsterInsights, Google Analytics, and Complianz.
Reverse engineering / decompiling / disassembly
Except to the limited extent a restriction is prohibited by applicable law, you may not reverse-engineer, decompile, or disassemble the files or any protected portion thereof.
Delivery; Download Limits
Downloads are delivered via your account/email after purchase. Links may expire or include download limits to prevent abuse.
Updates
If we issue minor updates to the purchased file within a reasonable period, we may make them available at our discretion.
Attribution
No attribution is required unless the product page states otherwise.
Ownership
All intellectual-property rights in the files remain with us and our licensors; no title is transferred.
Report infringements (Arizona Q-set)
To report suspected infringement or unauthorized use of the files, email Dan@RetailSolved.com with (i) your contact details, (ii) a link or description of the material, and (iii) a statement that you own or are authorized to act for the rights holder. We will review in good faith.
Warranties and Disclaimers
THE FILES ARE PROVIDED ‘AS IS’ AND ‘AS AVAILABLE’ WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
Liability Cap
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING OUT OF OR RELATED TO THIS EULA SHALL NOT EXCEED THE AMOUNTS YOU PAID FOR THE SPECIFIC FILE(S) GIVING RISE TO THE CLAIM; IN NO EVENT SHALL WE BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
EU/UK Digital Waiver
If you are in the EU/UK, by clicking ‘Buy Now’ or accessing the download link you consent to immediate delivery and acknowledge you lose the 14-day right of withdrawal once download or streaming begins.
Non-waivable Rights
Nothing here limits non-waivable consumer rights in your jurisdiction.
Proprietary notices
You may not remove, obscure, or alter any proprietary notices (including copyright, trademark, or watermark notices).
Licence Scope Clarification
This license is for internal business or personal use by a single user (or by one entity if a business license is expressly purchased). Sub-licensing is not permitted.
Unless a separate multi-seat license is purchased and expressly granted, you may not distribute the files over a network where they could be used by multiple devices or users at the same time.
Liability Cap
Our total liability shall not exceed the amount you paid for the specific download giving rise to the claim; no indirect or consequential damages.
Updates & changes
We may update this EULA from time to time. Material changes will be announced on the Site and/or by email. The ‘Effective Date’ above reflects the latest version. Continued access after the effective date constitutes acceptance.
Acceptance of terms
By clicking ‘Buy Now’, checking an ‘I agree’ box, or accessing or downloading the files, you confirm you have read, understood, and agree to be bound by this EULA.
Termination
We may terminate this license for material breach (e.g., piracy, redistribution). Upon termination, you must cease use and destroy copies, without prejudice to any rights or remedies.
Upon termination for breach, the license ends immediately and you must cease all use and delete/destroy all copies. We may disable access links or keys. Termination does not limit other remedies available at law or equity.
Refunds
Refunds for downloads follow our Refund Policy. As a default, refunds are available within 30 days of purchase only if the file was not successfully downloaded or is defective and we cannot replace it; otherwise, due to the nature of digital goods, refunds are not available. Consulting/bespoke services are excluded.
Governing Law; Contact
Colorado law governs; venue in Colorado. Support: Dan@RetailSolved.com.
Business contact block
Company: CMS4CPG LLC (d/b/a Category Management Solutions / Retail Solved)
Address: 6732 W Coal Mine Ave #12, Littleton, CO 80123
Support: Dan@RetailSolved.com
Website: RetailSolved.com
Course & Office Hours Terms
Overview
These Course & Office Hours Terms govern access to our self-paced and/or cohort courses and related office hours available via RetailSolved.com. Offerings include digital courses, replays, and live guidance via scheduled sessions.
Enrollment and Access
Access duration for each course is listed at checkout or the course page (default: ongoing access unless stated otherwise). Seat limits may apply to live/cohort components.
Office Hours / Mastermind
Office hours are scheduled sessions for enrolled students or members. Booking instructions and time-zone details are provided in your account area. Missed sessions are forfeited unless rescheduled per the booking rules. We may record sessions; by attending, you consent to recording and limited replay availability to enrolled users.
Student Conduct and Confidentiality
Students must act professionally and respect peers’ confidentiality during group discussions. We may remove participants for disruptive behavior or violations.
Materials and License
Course videos, slides, tools, templates, and replays are licensed for your own internal business or personal use as specified; no re-sale, re-posting, redistribution, or use for model training. Limited downloads may be provided for designated items; all other access is streaming/online only.
Outcomes and Disclaimers
Courses are for education only; no guarantees of business results.
Refunds
Refunds are available within 30 days provided you have:
- not substantially consumed the course, meaning either (i) you completed over 20% of lessons (by watch-time/lesson logs), or (ii) downloaded over 20% of course assets
- attended more than one live session. If live sessions are included, refunds remain available within 30 days provided you haven’t attended more than one live session. ‘Attended’ means joining a live call for 10+ minutes or viewing a replay for 10+ minutes.
- Consulting/bespoke services are excluded.
EU/UK Streaming Note: If you are in the EU/UK and choose immediate streaming access, you acknowledge you may lose the 14-day withdrawal right once streaming begins, as described in our Refund Policy/EULA.
Recording Consent
We may record sessions. By attending, you consent to recording and to replay access for enrolled users. Replays may not be downloaded, shared, or redistributed.
Technology Requirements
You are responsible for having compatible devices, a modern browser, and sufficient bandwidth for streaming.
Life Time Access
Life time access for the courses and other content means for the life of Category Management Solutions (CMS4CPG LLC).
Governing Law; Contact
Colorado law governs; venue in Colorado. Questions: Dan@RetailSolved.com.
Membership Agreement
Parties and Website
This Membership Agreement (the “Agreement”) is between CMS4CPG LLC (also trading as Category Management Solutions, “Retail Solved,” “we,” “us,” or “our”), with principal place of business at 6732 W Coal Mine Ave #12, Littleton, CO 80123, and the individual or entity that purchases or accesses a membership (“Member” or “you”), for use of the membership areas and community available on RetailSolved.com (the “Site”).
Scope of Membership
Membership may include access to (i) members-only content and resources, (ii) community features (e.g., BuddyBoss), (iii) digital downloads/e-books, (iv) online courses or course bundles, and (v) live or scheduled “office hours”/mastermind sessions. Specific inclusions depend on the plan selected at checkout and as described on the Site.
Accounts and Eligibility
You must provide accurate registration information and keep your credentials confidential. You are responsible for all activity under your account. Membership is intended for adults; by enrolling, you represent that you meet the minimum age required in your locale.
Membership is for individuals 16+ (or the age of digital consent in your country, if higher). You represent you meet this requirement.
Single-User & Technical Limits
Memberships are single-user and non-transferable. Account sharing isn’t permitted. We may apply reasonable technical limits (e.g., concurrent session/device/IP checks) to prevent abuse.
Plan Terms; Billing; Auto-Renewal
Fees, billing frequency, and plan features are shown at checkout and on your account screen. Unless otherwise stated, memberships auto-renew for successive periods equal to the initial term and your payment method will be charged at the then-current price. Payments are processed via approved processors (e.g., Stripe). Taxes and any applicable VAT/GST may be added at checkout.
Trials and Promotions
Any free trial or promotional pricing is subject to the terms shown at sign-up and applies once per member unless we state otherwise.
Access Rules; Fair Use
Memberships are single-user licenses (one natural person). Account-sharing, resale, or providing access to third parties is not permitted. We may implement reasonable technical limits (e.g., device/session/IP checks) to prevent abuse.
Community Standards (BuddyBoss/BBpress/Memberpress) and Moderation
Be respectful and professional. No harassment, spam, hate speech, or unlawful content. We may remove content, restrict features, or suspend/terminate accounts to protect the community. You may appeal a moderation decision by contacting support.
User-Generated Content (UGC) License
If you post or upload content in the community, you grant us a non-exclusive, worldwide, royalty-free license to host, display, and reproduce such content to operate and promote the community and the Site, subject to your privacy rights.
If you have copyright concerns please email Dan@RetailSolved.com with ‘Copyright Notice’, your contact, a link/screenshot of the content, and a statement you own/represent the rights. We’ll review in good faith.
Our Content and IP
All Site content (including courses, tools, downloads, and recordings) is owned by us or our licensors. Members receive a limited, non-transferable, non-sub-licensable license to access and use content for their own internal business or personal use as described for their plan. No scraping, bulk downloading, re-distribution, re-licensing, or use to train AI/ML models.
Office Hours / Mastermind Sessions
Participation may be limited by capacity. We may record sessions for enrolled members’ replay access; by attending, you consent to being recorded and to our use of the recording solely to provide replays and maintain community quality.
Refunds; Cancellations
Refund requests for memberships are handled under our Refund Policy. As configured, the Member may request a refund within 30 days of first purchase for the initial term of a new membership; renewals are generally non-refundable. Consulting-style or bespoke services are excluded from refunds. You may cancel future auto-renewals at any time via your account; cancellation takes effect at the end of the current paid term, and your account shows your next renewal date.
Suspension and Termination
We may suspend or terminate access for non-payment, violation of this Agreement, or misuse of the Site/community. Upon termination, your membership access ends; any downloads already provided remain subject to the EULA.
By using this website you confirm you’re not subject to U.S. sanctions and will not use the Site in violation of U.S. export laws.
Disclaimers
Content is provided “as is” for educational/informational purposes only. We make no guarantees of results as a consultant or expert guide.
Limitation of Liability
To the maximum extent permitted by law, our total liability for claims arising from membership shall not exceed the fees you paid for the membership in the 12 months before the claim; no indirect, special, or consequential damages.
Nothing here limits any non-waivable consumer rights where you live.
Privacy and Cookies
See our Privacy Policy and Cookie Policy for how we collect and use data (including use of analytics and ESP “Kit”).
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Governing Law
This Agreement is governed by the laws of the State of Colorado, USA, and applicable federal law, with venue in Colorado courts.
Contact
Support/Notices: Dan@RetailSolved.com.
Refund Policy
Business name: Category Management Solutions (CMS4CPG LLC), operating as Retail Solved
Website: RetailSolved.com
Effective date: October 26, 2025
1) Scope
This Refund Policy applies to purchases made on RetailSolved.com, including:
- Digital downloads (e-books, PDFs, tools/templates)
- Online courses (self-paced and cohort/live)
- Memberships/community access (including office hours/mastermind)
If you purchased through a third-party marketplace or app store, their refund rules may apply and you may need to request the refund through that platform.
Local consumer rights
We honor non-waivable consumer rights in your place of residence. Where local law grants you additional rights, this policy will apply to the extent permitted and will not limit those statutory rights.
2) General 30-Day Window
Unless a product-specific rule below applies, you may request a refund within 30 days of purchase. After 30 days, refunds are not available. We may request reasonable information (e.g., order ID, screenshots of technical errors) so we can investigate and resolve issues in good faith.
3) Product-Specific Rules
A. Digital Downloads
- Refunds are available within 30 days only if (a) the file was not successfully delivered, (b) the download link failed and we could not provide a working replacement, or (c) the file is materially defective.
- EU/UK digital content: If you are in the EU/UK, by clicking “Buy Now” or accessing the download link you expressly consent to immediate delivery of digital content and acknowledge that you lose the 14-day right of withdrawal once the download or streaming begins. Where you do not provide that consent and we delay delivery accordingly, you retain the 14-day right of withdrawal unless and until delivery starts.
B. Online Courses
- Self-paced courses: Refunds are available within 30 days provided you have not substantially consumed the course. “Substantially consumed” means any of the following:
- Completing more than 20% of lessons (by video watch-time or lesson completions recorded by the platform), or
- Downloading more than 20% of course assets (templates, workbooks, PDFs).
If you cross either threshold, the course is considered consumed and is not refundable.
- Cohort/live components: If your purchase includes live sessions, refunds are available within 30 days provided you have not attended more than one live session. “Attended” means you joined a live call for 10 minutes or longer or accessed a replay for 10 minutes or longer.
- Where a course includes downloadable materials, the Digital Downloads rule also applies.
C. Memberships & Community (including Office Hours)
- First-time membership purchases are refundable within 30 days.
- Renewals are generally non-refundable. You can cancel at any time to prevent future renewal: access continues through the end of the current paid term.
- Refunds are not available for no-shows to office hours or missed booking windows; we may allow rescheduling per the booking rules posted in your account.
D. Consulting/Custom Work (if ever offered)
- No refunds for consulting or bespoke/custom services (not the primary offering). If such services are added in the future, a separate agreement will govern.
4) Discounted Items and Bundles
- Discounted items follow the same rules as full-price items (eligible within 30 days subject to the product-specific rules above).
- Bundles (e.g., “all e-books” bundle) are refunded only if the bundle as a whole meets the applicable conditions; partial bundle refunds are not available. For carts containing multiple product types (e.g., a course plus a download), each line item follows the rules for that product type.
5) Subscriptions & Cancellations
- Subscriptions (memberships or course subscriptions) may be refundable for the first term within 30 days as above.
- Renewals are non-refundable. Cancel any time in your account to stop the next charge. Cancellation takes effect at the end of the current paid term, and your account screen shows your next renewal date and cancellation status.
- Proration is not guaranteed; where offered, it will be stated at checkout or your account page.
6) How to Request a Refund
Email Dan@RetailSolved.com with the subject “Refund Request,” and include:
- Order ID, purchase email, and date of purchase
- Product(s) you want refunded
- Reason for the request (and screenshots or error messages, if applicable)
We will confirm receipt and assess eligibility.
7) Processing Times & Method
- We aim to review requests and issue a decision within 3–7 business days of receiving all required information.
- Approved refunds are processed to the original payment method; bank/processor timelines may add several business days.
- Currency is USD; your bank may apply exchange rates/fees outside our control.
8) Abuse, Fair Use & Chargebacks
- We’re committed to fair outcomes. If you’re considering a chargeback or dispute, please contact us first—most issues are resolved quickly with a replacement link or access restoration.
- We reserve the right to decline or reverse refunds in cases of suspected abuse, fraud, excessive consumption, or policy-evasion (e.g., repeated downloading followed by refund requests).
- If you initiate a chargeback while a refund review is in progress, we may close the request and contest the chargeback with the payment processor.
- Fair use: To protect our courses and digital goods, we may decline or reverse refunds where there is evidence of excessive consumption followed by refund requests, sharing/redistributing materials, or other misuse. This does not limit any non-waivable consumer rights.
9) Technical Issues
- If you experience access or download issues, please contact support first; most issues are resolved by resending links or restoring access.
10) Contact
- Email: Dan@RetailSolved.com
- Business address: 6732 W Coal Mine Ave #12, Littleton, CO 80123
- Jurisdiction: Colorado, USA (this policy is interpreted under Colorado law, without prejudice to non-waivable consumer rights where applicable).
11) Updates
We may update this policy to reflect changes to our products or the law. The “Effective date” above indicates the latest version. Material changes will be announced on the Site and/or by email notice where appropriate.
This policy is effective as of November 2, 2025
Last updated: November 2, 2025
